Refund General Concepts

All or part of the payment made through TAMI can be refunded. In order to make a refund, the order number (orderId) of the payment must be sent. It is not mandatory to send the amount and reason. If the amount is not entered, the full amount of the original order will be refunded. If the refund is successful, the refunded amount is returned from the service.

Test/Prod Envirenement API User Information

For Virtual POS transactions, merchants can use the merchant information given in the table below for the controls they want to perform in the test environment.

For Virtual POS transactions to be realized from the prod environment via Tami, the merchant number is obtained by making an application.

You can access the Sandbox test portal at https://sandbox-portal.tami.com.tr. When you log in to the test portal with the users provided below, the transactions made by the workplace connected to this user can be viewed. Transactions can be canceled/refunded.

User Phone Number	User Password	Sms / Email Otp	Workplace Number	Terminal Number	Secret Key
5346484700	147854	147852	77006950	84006953	0edad05a-7ea7-40f1-a80c-d600121ca51b
5346484709	147850	147852	77006951	84006954	c8581bb6-a4b2-4925-8c94-529fc651399e
5346484803	147850	147852	77006952	84006955	ff7d4895-0c32-4f48-86ab-fb9ecca9f3d7
5346484807	147850	147852	77006953	84006956	33124ff0-0b19-4cf9-b002-13a35eae865b
5346484800	147850	147852	77006954	84006957	7daf9631-e136-4164-9ddb-dd1c02df851d
5346484808	147850	147852	77006956	84006959	fe6f3fff-0434-4932-a27d-bb3dac9de49d

Hash Calculation

The request sent for many transaction types should include the PG-Auth-Token in the header information. The PG-Auth-Token consists of the values "MerchantNumber:TerminalNumber:Hash".

When calculating the hash here, the merchantNumber, terminalNumber, and secretKey information belonging to the merchant are hashed with sha256 and converted to a string.

public class SHA256Example {\n public static String sha256(Long merchantNumber, Long terminalNumber, String secretKey) {\n String text = merchantNumber.toString() + terminalNumber.toString() + secretKey;\n try {\n MessageDigest digest = MessageDigest.getInstance(\"SHA-256\");\n byte[] hash = digest.digest(text.getBytes(StandardCharsets.UTF_8));\n String sha256Hex = DatatypeConverter.printBase64Binary(hash);\n return sha256Hex;\n } catch (NoSuchAlgorithmException e) {\n e.printStackTrace();\n return null;\n }\n }\n}

TAMİ Test Portal Information

You can access the Tami test portal at https://sandbox-portal.tami.com.tr. From this address, you can view the portal screen with the users specified above.

For your production environment information you can become a member at https://portal.tami.com.tr or You can apply to the e-commerce support unit.

Refund Transaction API Information

In test environment, the "https://sandbox-paymentapi.tami.com.tr/payment/reverse" URL will be used.

In production environment, the "https://paymentapi.tami.com.tr/payment/reverse" URL will be used.

Refund Transaction API Request Parameters and Descriptions

Field	Format	Max Size	(O)psiyonel / (M)andatory	Description
orderId	String	(2-36)	M	Is the order number of the sales transaction to be canceled.
amount	Decimal		O	It is used for partial refund requests. It should be sent when you want to return a certain part of the transaction, not the whole transaction. If empty, it takes the value of the order. The fraction separator must be made with a period (.).
reason	String	150	O	Reason for Reverse/Refund
securityHash	String		M	It is the value expected to be calculated and transmitted according in the document. If it is missing or incorrect, the transaction is not routed to the bank, an error is given.

Refund Transaction API Request Example

{\n \"amount\":\"300\",\n \"orderId\": \"orderrefund\",\n \"securityHash\": \"648rksks99848wskkd==\"\n}

Refund Transaction API Response Example

{\n \"amount\": 300,\n \"currency\": \"TRY\",\n \"orderId\": \"orderrefund\",\n \"securityHash\": \"738dsjdnfkfke93930ld==\",\n \"success\": true,\n \"systemTime\": \"2023-09-05T00:56:38.402\",\n \"correlationId\": \"correlation3349\"\n}

Refund Transaction API Response Parameters and Descriptions

Field	Format	Description
success	String	Reports the result of the operation. If True, the operation succeeds, if False, the operation fails.
currency	String	The foreign currency code of the successful canceled/refunded transaction.
amount	Number	The foreign currency code of the successful canceled/refunded transaction.
systemTime	DateTime	Time of transaction execution
correlationId	String	The transaction number value sent by the merchant in the cancellation/refund request.
errorCode	String	This parameter is passed if the operation fails. Error code information.
orderId	String	Order number
errorMessage	String	This parameter is passed if the operation fails. Error message information.
securityHash	String	It is the value expected to be calculated and transmitted according to the fields specified in the document. If it is missing or incorrect, the transaction is not routed to the bank, an error is given.

POST

Merchant ID

Terminal ID

Secret Key

{\n \"orderId\": \"\",\n \"amount\": 10\n}

Hata Oluştu

Başarılı

Security Hash Calculation

You can use the documentation here to calculate the securityHash field in service requests and incoming service responses.

Error Codes

You can access the list of error codees on this page.

Test Cards

You can access the list of test cards on this page.

Reverse / Refund >> Reverse Closure >> Pre Authorization Closure

Multi Bank Virtual POS